Still seeing ads after I purchased the Standard Subscription

I purchased the Standard subscription for one reason - to remove ads from the right banner. Day 1 and what do I see, an ad for Kami Teacher Plan along the entire right side of my screen. What the heck? I can’t stand ads, especially animated ones - so distracting. I read highly technical documents, often way over my comprehension level, and I do not benefit from having animated ads steel away my attention. Please tell me how I can remove these ads.
Thanks.

Hi dmwbnd,

Can you please email support@kamihq.com and reference this?

It much easier to troubleshoot using that channel.