One of my clients has an issue sending PDF files as a file attachment.
Whenever she sends them, none of the recipients are able to open the file.
This only happens with PDF files.
The error message is as attached.
My Client is using Entourage 2008 and the recipients are using Entourage 2008 and Outlook 2007
You can use the following steps to prevent PDF file from being corrupted…
- Click Add file button to add a file.
- Select PDF file from the dialog box
- In the Add file dialog box, click Advanced button.
- Set File Type to Binary in the combo box.
Also if this guide can’t help you, look at next resources…
https://www.repairtoolbox.com/pdfrepair.html PDF Repair Toolbox - alternative solution with free demo version
http://itknowledgeexchange.techtarget.com/itanswers/how-to-fix-format-error-not-a-pdf-or-corrupted/ - where you see similar trouble and offers for struggling with it