Bug: Images missing for some users

Some of our users can only see text from the uploaded PDF or DOC, not the images.

View a screenshot

I have the same problem. I upgraded my account so that I could attach images in my documents, however, the images don’t appear in my save file when I am trying to view it.

We experienced this on IE 11. It’s unclear if the user had an ad blocker running, but that’s my best guess at the moment.

Thank you for the reply. I have sent the Kami sharing link and also attached the file after it’s been exported to support@kamihq.com for you to review my concern.